Greg Waldorf, a lecturer at Stanford University and former CEO of invoicing app Invoice2go, acknowledged that the subject of money isn’t always easy to address, so you may want to ease into the topic. Most of the time, a late payment was an honest mistake, and receiving that first follow-up is enough to make a client pay as soon as possible. Send a gentle reminder.Ī friendly reminder that a customer’s bill is past due is the first step in collecting payment. You can take the following steps when you’re struggling with a customer who won’t pay their bill: 1.
MYINVOICE BACKUP HOW TO
How to get customers to pay overdue bills Here’s what you can do to get nonpaying customers to give you what they owe. You need to act if you want to keep your cash flow healthy. However, regardless of the circumstances, an unpaid invoice hurts your business. Many small business owners struggle to find the best way to ask for overdue payment without being rude. There are many reasons customers don’t pay invoices on time (or at all), including lost bills and unexpected additional expenses. If your business operates on an invoicing system, you might be familiar with late payments and perhaps even nonpayment. This article is for small business owners who are dealing with a customer who won’t pay their bill.
Alternatively, you can take the customer to small claims court.
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